Dr. Keti Deligrudeva [ 562 reviews ] 10 out of 10

Patient Reviews

Go To Latest Reviews
Certified Review

   December 21st, 2018


I have been going many years now and always very happy!

   - blaineg [ patient for 20 years ]

Certified Review

   December 18th, 2018


Excellent job!

   - nelliab [ patient for 15 years ]

Certified Review

   December 15th, 2018


On Dec. 12th I was in hygienist's chair for 50 minutes (11:45 am - 12:35 pm), and I was charged $47 for x-rays and $190 for three and a half units for scaling and polishing. When I asked for the discount, the secretary told me that I was being given discount of a half unit. Considering that x-rays would have taken at least five minutes, I believe I was overcharged by at least half unit of scaling. A few months ago when my husband complained for being charged for three and a half units for 30 minutes, he was charged for two and a half units. In summary we believe we both were overcharged for at least half unit. Your customers who have insurance don't care how you charge, however, we are paying from our pocket. We don't want to pay you less, however, we hate to keep complaining for being overcharged, Though many dental offices do give 10 to 15 % discount to customers without insurance.

   - mohinah [ patient for 21 years ]
From Owner: Hello Mrs Harpalani, We appreciate your review but we are disappointed to hear your poor experience you had with us. As we discussed your appointment was from 11:30AM until 12:50PM. witch contained 4 bite wing x-rays, half unit of polish, and 3 and a half units of scale. witch came a total of $265. As common courtesy we gave you 10% discount as we DID NOT charge you for the half unit of scaling ($237) since yourself and your husband have been with us for quiet some time and you dont have insurance. im sorry you had this experience with us and that the 10% off wasnt enough. we were happy to have you in our office for a total of an hour and 20 minutes to meet all your requested needs. Perhaps next time we can allocate you a shorter appointment so you don't have to pay as much. Thank you for your review and we will do what we can to improve our services to meet all client needs. Dr Keti and Staff.

Certified Review

   December 9th, 2018


Highly recommended! Fantastic dentist!

   - filipa [ patient for 9 years ]

Certified Review

   November 28th, 2018


ALWAYS SATISFIED

   - crisping
From Owner: Thank you Mr Gumbs us here at Dr Keti's office are glad that we can satisfy your needs when you come for your appointments. Thank you for the kind words and we will see you next year!!! :)

Certified Review

   November 15th, 2018


My son's crown became loose late in the afternoon one day and Dr. Keti made time for me to bring my son in that same evening. Thank you Dr. Keti for taking the time to respond to my phone message and see him so quickly. I really appreciate it!

   - lucasd [ patient for 18 years ]
From Owner: Not to worry Mrs D'Addario, Dr Keti never refuses an emergency because an emergency to you, is an emergency to us and we are glad we can help! Dr Keti and Staff

Certified Review

   November 14th, 2018


I had a very nice experience at Dr. Keti's office. The staff was knowledgeable and friendly. I would definitely return.

   - ania [ patient for 9 years ]
From Owner: Thank you Ani our patients here at Dr Keti's are treated as if they are family. Any needs you desire are made sure to be satisfied and met to your expectations. we are glad you enjoyed your visit here and cant wait to see you again! Dr Keti and Staff

Certified Review

   October 26th, 2018


Thank you DR. Keti!

   - cristinal [ patient for 21 years ]
From Owner: No Problem Cristina! we are happy you enjoyed your visit here at Dr Keti's office, and cant wait to see you again at your next appointment! Dr Keti and Staff

Certified Review

   October 24th, 2018


Best dentist in Mississauga!

   - ivaa [ patient for 9 years ]
From Owner: Thank you Iva! its not about being the best dentist its about our patients WANTS and NEEDS and to make sure when they walk out the door they are satisfied and they can trust us to come back again with any other problems/worries they have. Us here at Dr Keti's office take care of our patients as if they were our family and will continue to do so! Dr Keti and Staff

Certified Review

   October 16th, 2018


Good and Pleasant service. Very friendly staff.

   - leilak [ patient for 9 years ]
From Owner: Thank you Leila for the lovely feedback. We are glad that your visit here was pleasant, and we look forward to seeing you in your future visits. thank you Dr Keti and Staff

Certified Review

   October 12th, 2018


My cleaning and checkup went as expected. On-time and friendly front desk - always a pleasant visit. Thank you Dr. Keti and staff.

   - roberton [ patient for 18 years ]
From Owner: Thank you Roberto for the pleasant feedback. Us here at Dr Keti's office want to make sure that our patients are treated with the care they deserve. We are glad that you had a great visit and cant wait to see you again! Thank you! Dr Keti and Staff

Certified Review

   October 12th, 2018


Good

   - patr [ patient for 21 years ]

Certified Review

   October 5th, 2018


Very satisfied

   - nelliab [ patient for 15 years ]

Certified Review

   September 29th, 2018


I am very pleased!

   - nelliab [ patient for 15 years ]

Certified Review

   September 17th, 2018


I have been coming to your office for more than 30 years (initially with Dr. Welland). After retirement, I have to pay all the bills from my pocket, so I have to be careful with what I pay. On Sept. 13th. I was in the Hygienist chair for about 30-32 minutes, and I was being charged for three and half units. Only after I complained, the charges were reduced for two and half units, which I feel was still more than what I should have been charged. In the past also I had to complain a few times as I felt I was being overcharged. It is not pleasant to complain, and I agree that running dental office is expensive, but I was shocked when asked to pay $190 for half an hour cleaning of teeth.

   - kalyanh [ patient for 21 years ]
From Owner: Hello Kalyan, we are truly sorry you left the office unsatisfied as our team here in Dr Ketiès office only want the best service for our patients, as you have noticed we are going through changes of staff and our policies have been changing constantly. We ask our patients to give us their honest feedback and allow us as staff to have a meeting and discuss what we can do better to improve as a team. We appreciate you sharing your concerns, And we hope you will be satisfied with your returning at Dr Ketis office.

Certified Review

   September 14th, 2018


I was doing cleaning this time and everything was good as usual but this time the cleaning was performed faster than usual. It took only 30 min for all teeth which is usually done for an hour. Also, I paid the same price for 30 min cleaning as I pay for an hour which was wired.

   - Anonymous
From Owner: Thank you very much for your feed back, we really do appreciate it, us here at Dr Ketis dental office try get our patients to be satisfied with our treatment, and we ask for honest feed back to see what we can do as a team to improve our ways. We apologize for any inconvenience that we may have offered you and we will work harder as a team to improve our ways. Dr Keti and Staff

Certified Review

   September 12th, 2018


Courtesy staff, properly done service.

   - valerin [ patient for 13 years ]
From Owner: Thank you very much for your positive feed back.Us here at Dr Ketis office make sure our staff gets the treatment they need and deserve, and leave with a smile on their faces.

Certified Review

   September 12th, 2018


No comment

   - danilob

Certified Review

   September 12th, 2018


Perfect

   - Anonymous
From Owner: we thank you for your comments. We want you to be comfortable during your dental visits so you can leave our office a happy patient. Dr Keti and staff.

Certified Review

   August 26th, 2018


Had a very relaxed time hygienist did a great job no pain must be an artist.

   - jonahb [ patient for 21 years ]
From Owner: Jonah, we thank you for your comments. We want you to be comfortable during your dental visits so you can leave our office a happy patient. Dr Keti and staff.

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Dr. Keti Deligrudeva

480 South Service Road
Mississauga, Ontario
L5G2S5
 
:905-271-0233


Map

Hours:closed
Sun:  Closed
Mon:  9:00 AM - 6:00 PM
Tue:  9:00 AM - 8:00 PM
Wed:  9:00 AM - 5:00 PM
Thur:  9:00 AM - 8:00 PM
Fri:  10:30 AM - 3:00 PM
Sat:  9:00 AM - 3:00 PM
Notes:
Closed every second Saturday.